05/02/19 08:18 Categories Flavio Stiffan
This is it!!! You just had a flash of creativity and the project you have been dreaming of developing just materialised in your mind… Great!!! Now what??
Some will just lock themselves in their office, workshop or lab and start hacking it down, assembling, soldering, coding… it has to be done today!!
Others will take a piece of paper and start drawing, making a shopping list and evaluating how it can be done.
At the end, all of the above is okay as long as you include project sizing as part of your thought process.
03/11/18 10:08 Categories Flavio Stiffan
Over the last 4 weeks, I had the rude awakening that customer service is no longer a priority for many businesses as they enjoy revenue and customer repeat buys without the need to deliver a great experience.
The numbers reported by many companies and countries in relation to wage increase, record revenues and booming stock market over the last months seem to confirm that one can survive based on the fact that there are enough customers out there willing to live with a new criteria of satisfaction: low pricing. Read More…
11/06/18 08:16 Categories Flavio Stiffan
Picture this: you are preparing your new product strategy and wondering if you are considering all the possible markets, ensuring that you have the right product launch content, that you are addressing the right customer audience. Is the inclusion of academia a possible solution and an arm to your strategy?
Many times, if I mention the word academia, the first reaction I get is: “more free products out of the door without any revenue in sight”. That’s maybe a little far fetched but in many cases, reality due to a lack of focus strategy.
20/03/17 15:04 Categories Flavio Stiffan
Google search “product longevity” and you will find a list of (many being semiconductor) companies advertising the fact that they are committed in keeping their technology into production for a given number of years (many times at least 10). Are you ready to support your product past launch time? Do you have a strategy for customer support passed this important milestone?